Blocks & communal areas
Lighting, door entry, decoration and grounds kept on a schedule.
Property maintenance contracts
Planned and reactive maintenance for London landlords, letting agents, block managers and commercial sites — one contact, every trade, and a paper trail your compliance file will accept.
- Agreed response timesEmergency, urgent and routine tiers set out in your contract, not left to chance.
- Consolidated invoicingOne monthly invoice per property or portfolio, coded how your system needs it.
- Compliance scheduledEICR, gas safety and fire-door checks diarised so nothing lapses.
- Photo-documentedBefore-and-after evidence attached to every job, every time.
What we cover
The cost isn't the call-out. It's the chasing.
If you manage property, you already know the maintenance bill is the small part. The expensive part is the four phone calls, the contractor who didn't turn up, the tenant complaining to the landlord and the invoice with no evidence behind it. That's the problem we solve.
- Reactive repairs. Logged, allocated, attended and closed out to agreed timescales.
- Planned maintenance. Scheduled works across the portfolio so problems are found before tenants find them.
- Void turnarounds. Clear, clean, repair, decorate and re-let — run as a single managed job.
- Compliance. EICR, landlord gas safety, fire doors, emergency lighting and remedial works.
- Communal areas. Blocks, stairwells, entrances, lighting, door entry and grounds.
- Commercial. Offices, shops and salons, including out-of-hours works and dilapidations.
Common jobs
What people usually call us about
Void turnaround
One team, one programme, property back on the market faster.
Compliance package
EICR and gas safety diarised across the portfolio, with remedials quoted.
Monthly consolidated billing
One invoice, itemised per property, with photographs attached.
Tenant-facing repairs
We deal with the tenant directly and report back to you.
Out-of-hours commercial
Evenings and weekends so trading isn't interrupted.
Questions
Before you call
Is there a minimum portfolio size?
No. We work with single-property landlords and with agents managing hundreds. The contract scales — what stays the same is the named contact and the response times.
Can you deal with tenants directly?
Yes, and most of our clients prefer it. Give us the tenant's contact details and access instructions and we'll arrange the visit, attend, and report back to you with photographs.
How do you handle out-of-hours emergencies?
A real person answers, 24 hours a day. Contract clients get priority dispatch. We make safe first, then quote any permanent repair separately so you're never surprised by an emergency invoice.
Can you hold keys?
Yes. Keys are logged, labelled without the property address, and held securely. We can also work with key safes and agent collection.
What does the reporting look like?
Each job closes with what was found, what was done, what it cost and before-and-after photographs. Monthly, you get a consolidated invoice and a summary by property. If your system needs a particular format or cost coding, tell us and we'll match it.
Are you insured for commercial sites?
We hold public liability insurance and can provide the certificate, method statements and risk assessments your managing agent or landlord requires.
Related services
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